Audience | Logistics provider |
Task | Business management |
Application | eCargo Web |
eCargo Web, provides functionality to maintain your business and freight detail including customer, carriers, pickup/delivery points and user accounts.
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View your businesses
In the Admin section of eCargo Web, go to My Business to manage the businesses that are under your parent business.
Edit an existing business
Click on a business name in My Business to view and change its information. Information is divided into the following tabs:
- Details - Business information, address and contact details, etc.
- Products - Products that the business can add to freight jobs
- Carriers - Carriers that can deliver the business' freight jobs
- Users - Manage the user accounts attached to the business
- Communications - Notifications recently sent to the business and their users.
- Attributes - Information linked to the business which configures the behaviour of the system
- Scheduling - Manage holidays and automated lead times
Add a new business
New businesses are set up by eCargo - please contact eCargo Support if you need a new business added.
Business user roles
When eCargo sets up a new business, the business is given a role which is inherited by the users for the business. These roles determine what information users can access in eCargo. The following table describes the default roles that can be set up for a business.
Role |
Description |
Carrier |
The Carrier is the primary carrier or sub-contractor assigned to transport a delivery. |
Carrier Spectator |
A Carrier Spectator can view deliveries belonging to many carrier sites. |
Division Manager |
A Division Manager (Inwards Goods) can view and edit inward deliveries belonging to many sites and businesses. |
Division Manager |
A Division Manager (Outwards Goods) can view and edit outward deliveries belonging to many sites and businesses. |
Manager Spectator |
A Manager Spectator (Inwards Goods) can view inward deliveries belonging to many sites and businesses. |
Manager Spectator |
A Manager Spectator (Outwards Goods) can view outward deliveries belonging to many sites and businesses. |
Outwards Goods |
The Outwards Goods location is the site that a delivery is to be picked up from. |
Owner |
The Owner is the business that the job is created for in eCargo. |
Shipper |
A Shipper is a business that creates deliveries in eCargo to be transported by sea. |
Shipping Manager |
A Shipping Manager manages deliveries in eCargo that are being transported by sea. |
Managing your carriers > |
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