Withdrawing and unwithdrawing a job

If a job needs to be cancelled (and hasn't been delivered yet), you can withdraw it. You can also unwithdraw a mistakenly withdrawn job.

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• Withdrawing a job
• Unwithdrawing a job

Withdrawing a job

Who can withdraw a job:

• Users who can create jobs
• Users with full administrator access

When you can withdraw a job:

• When a job has not yet been delivered.

To withdraw a job, first locate it in the Details tab of eCargo Premium. You can then right click on the job and select Withdraw.

Add a short comment explaining why the job was withdrawn, then save the job.

Unwithdrawing a job

To unwithdraw a job that has been withdrawn, search for it using its Delivery Number. The job will have a strike through its details to indicate that it is withdrawn.

To unwithdraw the job, right click it, then select Unwithdraw under Undo.

Add a short comment explaining why the job was unwithdrawn, then save the job.