Fuel surcharges

A fuel surcharge (or FAF) is an extra charge that is added to the calculated freight charge to reflect the varying price of fuel.

Skip ahead to 

• Finding a fuel surcharge
• Adding a fuel surcharge
• Changing a fuel surcharge

A fuel surcharge is a percentage value that is added to the base freight rate calculation. It can be positive (to reflect an increase in fuel prices) or negative (to reflect a drop in prices).

There is a fuel surcharge for each combination of customer and carrier - meaning that if you have 3 customers and 10 carriers, you'll need to have 30 fuel surcharge entries set up.

Finding a fuel surcharge

To see a fuel surcharge, go to Extra charges in the Invoices section of eCargo Web. Select the appropriate customer and supplier (carrier), then choose Fuel surcharge as the rate extra. 

Adding a fuel surcharge

See above to find the fuel surcharge screen for the relevant customer and carrier. If there is no existing surcharge, a New button will be displayed - otherwise you should use Supersede to add a new surcharge.

Superseding a surcharge overrides an old surcharge with a new one.

Changing a fuel surcharge

See above to find the fuel surcharge screen for the relevant customer and carrier. From there, use the Edit button to make changes to an existing surcharge.

Edit should only be used if the fuel surcharge was set up incorrectly. Instead of editing an outdated charge, you can Supersede (override) it with a new surcharge - the Valid from date of your new surcharge will make previous surcharges invalid from that date.