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  1. eCargo Support Centre
  2. FAQs & Troubleshooting

FAQs & Troubleshooting

Frequently asked questions

  • How do I download the eCargo TLS certificates?
  • How do I change or get a new password?
  • Premium appears to be frozen and I can't find a pop up window
  • Why is there a communication error with eCargo Premium?
  • How do I find an old freight job?
  • What can I do if the printer index is out of range?
See all 8 articles

Invoicing issues

  • Why won't my freight charges calculate correctly?
  • Why aren't customers receiving email invoices?
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