| Audience | Dispatcher, carrier, logistics provider |
| Task | Introduction |
| Application | eCargo Premium, eCargo Web |
We aim to limit the terminology and jargon we use in the user guides. Where this is not possible, this glossary explains the terms you need to know.
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The software |
|
eCargo Premium |
The downloadable, desktop version of the eCargo software. |
eCargo Web |
The web version of the eCargo software, where users can manage their accounts and do back-office tasks - as well as update jobs using Web Dispatch. |
The users |
|
Carrier |
The transporter for goods on a freight job. |
Dispatcher |
The dispatcher of goods. They create and are the owner of freight jobs. |
Logistics provider |
Responsible for back-office tasks, like admin and invoicing. They may also be the dispatcher, depending on how the business works. |
The job |
|
Consignment |
AKA a job or freight job |
Delivery |
AKA a job or freight job |
Delivery business (destination) |
The business that items in a freight job are delivered to. |
Documentation |
Documents that can be printed from eCargo (e.g. labels and manifest notes) |
Freight job (job) |
Job created within eCargo of items to be picked up by a carrier and delivered to a delivery business. |
Items |
The items to be delivered as part of the freight job. |
Load |
Summary of items within the freight job. |
Manifest |
Freight jobs that have been grouped together by the dispatcher (this might be done because they are on the same vehicle). |
Protection type |
Protection/temperature requirement needed for items during delivery (ambient, chilled, or frozen). |
Rollback |
The ability to roll a job back a step - taking it back to its previous status. |
Subcontractor |
Carriers may subcontract delivery to another company - e.g. a subcontractor might specialise in delivering specific items or protection types. |
Back-office |
|
Allowed variance |
A tolerance to cater for small differences between the calculated charge in eCargo and the invoiced charge from the carrier. |
Auto carriers |
Carriers who are automatically assigned a job based on business rules. |
Business rules |
Used to automate tasks in eCargo (e.g. auto carriers). Business rules can be set up by logistics providers. |
Freight rates |
Rates used to calculate the cost of a completed freight job. |
Fuel surcharge |
An extra charge to reflect the varying cost of fuel. |
Lead Time |
The time when products must be delivered by. |
Mandatory Units of Measure |
Units of measure that are required when adding goods to a new job. |
Rate cards |
The assigned rate for a job based on criteria like date, dispatcher, and carrier. |
Rating zone |
Geographic region used to apply freight rates. |
Zone mapping |
Data specifying which areas are part of which rating zones. |
| < Comparison table - eCargo Premium & Web |
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