https://support.ecargo.co.nz/hc/en-us 2026-04-01T01:24:37Z https://support.ecargo.co.nz/hc/en-us/articles/229319947-23-Feb-2011-Premium-update-2-9-2 2019-05-01T01:15:53Z https://support.ecargo.co.nz/hc/en-us/articles/229319967-20-Sept-2010-Void-invoices-and-GST-changes 2019-05-01T01:16:51Z https://support.ecargo.co.nz/hc/en-us/articles/229319987-03-Aug-2011-Create-and-approve-invoices-faster-sort-invoices 2016-10-10T22:40:17Z https://support.ecargo.co.nz/hc/en-us/articles/229320007-12-Oct-2011-User-notifications-and-currency-purchase-order-fields-in-invoice-file 2016-10-10T22:40:17Z https://support.ecargo.co.nz/hc/en-us/articles/229320027-19-Oct-2011-Invoice-details-speed-ups 2016-10-10T22:40:17Z https://support.ecargo.co.nz/hc/en-us/articles/229320047-9-Nov-2011-Shipping-Schedule-and-KPI-report-improvements 2016-10-10T22:40:17Z https://support.ecargo.co.nz/hc/en-us/articles/229320067-30-Nov-2011-Premium-update-2-9-3 2016-10-10T22:40:17Z https://support.ecargo.co.nz/hc/en-us/articles/229320087-8-Feb-2012-Send-invoices-from-custom-email 2016-10-10T22:40:17Z https://support.ecargo.co.nz/hc/en-us/articles/229320107-29-Feb-2012-User-Notifications-Invoice-Posting-Dates 2016-10-10T22:40:17Z https://support.ecargo.co.nz/hc/en-us/articles/229320127-18-Apr-2012-View-messages-sent-to-customers 2016-10-10T22:40:17Z https://support.ecargo.co.nz/hc/en-us/articles/229320147-6-June-2012-Feedback-button-faster-DIFOT-reporting-and-more 2016-10-10T22:40:18Z https://support.ecargo.co.nz/hc/en-us/articles/229320167-29-Aug-2012-Interface-Management 2016-10-10T22:40:18Z https://support.ecargo.co.nz/hc/en-us/articles/229320187-28-November-2012-Premium-dispatch-software-update-version-2-9-5 2016-10-10T22:40:18Z https://support.ecargo.co.nz/hc/en-us/articles/229320207-25-November-2013-Premium-dispatch-software-update-version-2-9-6 2016-10-10T22:40:18Z https://support.ecargo.co.nz/hc/en-us/articles/229320227-25-Feb-2016-Performance-improvements-and-general-fixes 2016-10-10T22:40:18Z https://support.ecargo.co.nz/hc/en-us/articles/229671048-Welcome-to-the-eCargo-Support-Centre 2024-11-08T01:43:26Z https://support.ecargo.co.nz/hc/en-us/articles/229767027-17-June-2016-Updated-report-viewer 2016-10-16T21:20:19Z https://support.ecargo.co.nz/hc/en-us/articles/229952048-27-May-2016-Custom-invoice-file-downloads-and-container-maintenance 2024-08-22T08:29:28Z https://support.ecargo.co.nz/hc/en-us/articles/229985647-23-Sept-2016-New-look-Support-Centre 2024-08-22T08:08:14Z https://support.ecargo.co.nz/hc/en-us/articles/230182248-26-Aug-2016-General-speed-improvements 2016-10-18T02:40:20Z https://support.ecargo.co.nz/hc/en-us/articles/235919108-6-Dec-2016-New-Booking-exception-report 2025-10-30T21:38:09Z https://support.ecargo.co.nz/hc/en-us/articles/115004511547-20-March-2017-New-API-features-and-website-changes 2017-05-11T00:01:21Z https://support.ecargo.co.nz/hc/en-us/articles/115007031947-12-May-2017-More-API-features-custom-payment-terms 2017-05-11T00:08:49Z https://support.ecargo.co.nz/hc/en-us/articles/360000176076-2-May-2018-New-login-page-and-rate-management-features 2018-05-01T23:08:25Z https://support.ecargo.co.nz/hc/en-us/articles/360000354956-27-July-2018-New-rate-management-screens-and-better-visibility-over-user-access-levels 2024-08-22T08:25:28Z https://support.ecargo.co.nz/hc/en-us/articles/360000528176-Importing-consignments 2025-07-27T23:43:49Z https://support.ecargo.co.nz/hc/en-us/articles/360000532075-26-Oct-2018-Advanced-invoicing-and-order-line-items-for-consignments 2019-06-07T01:17:42Z https://support.ecargo.co.nz/hc/en-us/articles/360000533616-eCargo-Web 2024-06-20T22:53:48Z https://support.ecargo.co.nz/hc/en-us/articles/360000557056-Creating-a-freight-job 2024-08-26T20:50:00Z https://support.ecargo.co.nz/hc/en-us/articles/360000631575-Glossary 2019-05-01T01:20:19Z https://support.ecargo.co.nz/hc/en-us/articles/360000666196-eCargo-Premium 2019-07-02T01:13:13Z https://support.ecargo.co.nz/hc/en-us/articles/360000678455-Premium-appears-to-be-frozen-and-I-can-t-find-a-pop-up-window 2020-12-08T02:38:09Z https://support.ecargo.co.nz/hc/en-us/articles/360000684376-Comparison-table-for-eCargo-Premium-and-eCargo-Web 2025-07-29T01:32:17Z https://support.ecargo.co.nz/hc/en-us/articles/360000685155-Manifesting-jobs 2024-08-22T08:04:39Z https://support.ecargo.co.nz/hc/en-us/articles/360000685735-Printing-documentation 2026-04-01T01:21:01Z https://support.ecargo.co.nz/hc/en-us/articles/360000686116-Installing-and-using-eCargo-software 2025-07-23T21:20:07Z https://support.ecargo.co.nz/hc/en-us/articles/360000686536-Assigning-carriers-and-confirming-dispatch 2024-08-22T08:53:51Z https://support.ecargo.co.nz/hc/en-us/articles/360000687095-Allocating-a-vehicle-to-a-job 2026-04-01T01:06:49Z https://support.ecargo.co.nz/hc/en-us/articles/360000689056-Confirming-a-job-has-been-dispatched 2026-04-01T01:09:06Z https://support.ecargo.co.nz/hc/en-us/articles/360000689355-Introduction-to-eCargo 2022-10-12T19:37:58Z https://support.ecargo.co.nz/hc/en-us/articles/360000690556-Confirming-a-job-has-been-delivered 2026-04-01T01:11:07Z https://support.ecargo.co.nz/hc/en-us/articles/360000691436-Freight-rates-introduction 2019-05-23T02:30:46Z https://support.ecargo.co.nz/hc/en-us/articles/360000691775-Importing-and-updating-rates 2024-08-22T08:16:40Z https://support.ecargo.co.nz/hc/en-us/articles/360000693995-Auto-carriers 2025-05-29T20:49:06Z https://support.ecargo.co.nz/hc/en-us/articles/360000694016-Fuel-surcharges 2024-08-22T08:38:13Z https://support.ecargo.co.nz/hc/en-us/articles/360000694176-Rating-zones-and-zone-mapping 2024-08-22T07:59:52Z https://support.ecargo.co.nz/hc/en-us/articles/360000694315-User-management 2026-03-16T01:06:50Z https://support.ecargo.co.nz/hc/en-us/articles/360000694695-Managing-dangerous-goods 2024-08-22T08:38:13Z https://support.ecargo.co.nz/hc/en-us/articles/360000699656-Creating-an-invoice 2024-08-22T08:16:40Z https://support.ecargo.co.nz/hc/en-us/articles/360000700615-Logging-in-with-your-user-account 2026-02-25T22:04:09Z https://support.ecargo.co.nz/hc/en-us/articles/360000700695-Navigating-eCargo-Premium 2024-08-22T08:21:15Z https://support.ecargo.co.nz/hc/en-us/articles/360000700896-Automated-lead-times-logistics-procurement-data 2024-08-22T08:21:15Z https://support.ecargo.co.nz/hc/en-us/articles/360000701396-Reporting 2024-08-22T08:34:08Z https://support.ecargo.co.nz/hc/en-us/articles/360000701636-Rolling-back-an-action-on-a-job 2024-08-22T07:46:33Z https://support.ecargo.co.nz/hc/en-us/articles/360000702616-Withdrawing-and-unwithdrawing-a-job 2024-08-22T07:51:15Z https://support.ecargo.co.nz/hc/en-us/articles/360000702636-Creating-a-return-job 2024-08-22T07:55:08Z https://support.ecargo.co.nz/hc/en-us/articles/360000779175-Allowed-variance 2024-08-22T08:53:51Z https://support.ecargo.co.nz/hc/en-us/articles/360000781876-Navigating-eCargo-Web 2025-06-10T20:10:39Z https://support.ecargo.co.nz/hc/en-us/articles/360000781895-Correcting-and-editing-freight-charges 2024-08-22T08:42:28Z https://support.ecargo.co.nz/hc/en-us/articles/360000782895-Managing-your-business 2024-08-22T08:21:15Z https://support.ecargo.co.nz/hc/en-us/articles/360000783236-Importing-and-reconciling-an-invoice 2024-08-22T08:38:13Z https://support.ecargo.co.nz/hc/en-us/articles/360000783875-Managing-your-carriers 2024-08-22T07:55:08Z https://support.ecargo.co.nz/hc/en-us/articles/360000783955-Managing-your-pickup-and-delivery-points 2024-08-22T08:42:28Z https://support.ecargo.co.nz/hc/en-us/articles/360000794476-Managing-your-customers 2024-08-22T08:08:14Z https://support.ecargo.co.nz/hc/en-us/articles/360000807755-How-do-I-change-or-get-a-new-password 2026-02-25T22:03:02Z https://support.ecargo.co.nz/hc/en-us/articles/360000808055-Why-aren-t-customers-receiving-email-invoices 2024-08-22T08:34:08Z https://support.ecargo.co.nz/hc/en-us/articles/360000808135-How-do-I-find-an-old-freight-job 2024-08-22T07:46:33Z https://support.ecargo.co.nz/hc/en-us/articles/360000817496-What-can-I-do-if-the-printer-index-is-out-of-range 2019-04-28T22:53:41Z https://support.ecargo.co.nz/hc/en-us/articles/360000826635-How-do-I-set-up-label-printing 2024-08-22T08:38:13Z https://support.ecargo.co.nz/hc/en-us/articles/360000833015-Why-is-there-a-communication-error-with-eCargo-Premium 2024-08-22T08:53:51Z https://support.ecargo.co.nz/hc/en-us/articles/360000833895-Weight-cube-conversion-ratios 2025-03-12T21:05:08Z https://support.ecargo.co.nz/hc/en-us/articles/360000835715-Why-won-t-my-freight-charges-calculate-correctly 2024-08-22T08:16:40Z https://support.ecargo.co.nz/hc/en-us/articles/360000838436-Why-aren-t-labels-printing-correctly 2024-08-22T08:34:08Z https://support.ecargo.co.nz/hc/en-us/articles/360000848056-Technical-options-for-installing-eCargo-Premium 2025-09-14T22:44:58Z https://support.ecargo.co.nz/hc/en-us/articles/360000849775-Crediting-and-reissuing-an-invoice 2024-08-22T08:47:02Z https://support.ecargo.co.nz/hc/en-us/articles/360000858596-Invoicing-to-a-different-business 2024-08-22T07:51:15Z https://support.ecargo.co.nz/hc/en-us/articles/360000863116-6-June-2019-More-invoices-on-the-screen 2024-08-22T08:08:14Z https://support.ecargo.co.nz/hc/en-us/articles/360001068315-Sept-2019-Making-user-administrative-tasks-much-easier 2024-08-22T08:21:15Z https://support.ecargo.co.nz/hc/en-us/articles/360001254675-Nov-2019-New-ways-to-create-consignments 2024-08-22T08:42:28Z https://support.ecargo.co.nz/hc/en-us/articles/360001373196-Feb-2020-Label-printing-improvements 2024-08-22T08:38:13Z https://support.ecargo.co.nz/hc/en-us/articles/360002070035-Sept-2020-Reporting-improvements-and-more-features-in-our-APIs 2020-10-22T19:18:59Z https://support.ecargo.co.nz/hc/en-us/articles/360002141136-Nov-2020-Label-printing-improvements-new-Premium-release-and-a-new-API 2020-12-02T19:05:16Z https://support.ecargo.co.nz/hc/en-us/articles/360002221455-Pallet-management 2020-12-02T22:52:57Z https://support.ecargo.co.nz/hc/en-us/articles/360004233995-How-do-I-download-the-eCargo-TLS-certificates 2021-08-20T00:03:10Z https://support.ecargo.co.nz/hc/en-us/articles/4401830401679-June-2021-Release-notes 2021-06-09T03:28:07Z https://support.ecargo.co.nz/hc/en-us/articles/4406259233039-Sept-2021-Proof-of-delivery-documents-via-API 2021-09-26T19:47:06Z https://support.ecargo.co.nz/hc/en-us/articles/5067519213327-July-2022-More-pallet-management-and-proof-of-delivery-features 2022-08-01T21:56:36Z https://support.ecargo.co.nz/hc/en-us/articles/5254282789647-Aug-2022-More-pallet-management-features-and-advanced-grid-controls-introduced 2024-08-22T07:51:15Z https://support.ecargo.co.nz/hc/en-us/articles/5359906050191-Sept-2022-Special-instructions-for-pickup 2022-10-02T19:41:14Z https://support.ecargo.co.nz/hc/en-us/articles/8348536147599-Creating-a-new-consignment 2026-04-01T01:24:37Z https://support.ecargo.co.nz/hc/en-us/articles/9846502626447-Viewing-your-consignments 2026-04-01T01:02:27Z https://support.ecargo.co.nz/hc/en-us/articles/11489007485967-Updating-a-consignment 2026-02-02T20:42:51Z https://support.ecargo.co.nz/hc/en-us/articles/12918778390031-Summary-and-Dashboard 2025-09-17T22:31:15Z https://support.ecargo.co.nz/hc/en-us/articles/13350154239887-eCargo-Web-quick-start-guide-for-Premium-Windows-app-users 2025-09-16T01:03:08Z https://support.ecargo.co.nz/hc/en-us/sections/206466187-Release-Notes 2025-10-30T21:38:09Z https://support.ecargo.co.nz/hc/en-us/sections/360000140776-Introduction 2025-07-29T01:32:17Z https://support.ecargo.co.nz/hc/en-us/sections/360000145256-Dispatcher-Premium 2026-04-01T01:21:01Z https://support.ecargo.co.nz/hc/en-us/sections/360000146116-Back-office-administration 2026-03-16T01:06:50Z https://support.ecargo.co.nz/hc/en-us/sections/360000152375-Getting-started 2026-02-25T22:04:09Z https://support.ecargo.co.nz/hc/en-us/sections/360000152595-Carrier 2026-04-01T01:11:07Z https://support.ecargo.co.nz/hc/en-us/sections/360000155795-When-things-don-t-go-as-planned 2024-12-12T19:56:39Z https://support.ecargo.co.nz/hc/en-us/sections/360000167776-Frequently-asked-questions 2026-02-25T22:03:02Z https://support.ecargo.co.nz/hc/en-us/sections/360000184096-Back-office-freight-rates-master-data 2025-05-29T20:49:06Z https://support.ecargo.co.nz/hc/en-us/sections/360000191415-Back-office-invoicing-reporting 2025-03-12T21:05:08Z https://support.ecargo.co.nz/hc/en-us/sections/360000194975-Invoicing-issues 2024-08-22T08:34:08Z https://support.ecargo.co.nz/hc/en-us/sections/11488709368591-Dispatcher-Web 2026-04-01T01:24:37Z https://support.ecargo.co.nz/hc/en-us/categories/204125807-FAQs-Troubleshooting 2026-02-25T22:03:02Z https://support.ecargo.co.nz/hc/en-us/categories/204125847-User-Guides 2026-04-01T01:24:37Z https://support.ecargo.co.nz/hc/en-us/categories/204125867-Release-Notes 2025-10-30T21:38:09Z