|Audience||Dispatcher, carrier, logistics provider|
|Task||Managing freight jobs|
|Application||eCargo Premium, eCargo Web|
Freight jobs that are older than 3 months are hidden from general searches in eCargo Premium and eCargo Web. This is to speed up the search, however you can find an older job using its job number.
Skip ahead to
- Find the job using its job (delivery) number
- Don't know the job number?
Find the job using its job (delivery) number
If you know the job's delivery number (or part of it), you can use this to search for the job in both eCargo Premium and eCargo Web.
Search in eCargo Premium
Search in eCargo Web
Don't know the job number?
Find the job number via its invoice
Logistics providers can find a job's number through its invoice.
You can locate and download invoices in Invoice Summary in the Invoices section in eCargo Web.
Use Search to enter information you know about the job - such as the time frame it took place in.
Download the search results as a CSV - you can then open the CSV as a spreadsheet and look through the invoice details to find the job number.
Find the job number via the 'Consignment Extract' report
Logistics providers can find a job's number by running a report which the job appears in.
You can do this in Consignment Extract in the Reports section of eCargo Web.
Enter information you know about the job (such as the date range, carrier, and business), then View Report.
Once the report has been generated, you can see matching job numbers in the Consignment column.
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