Consignments older than 3 months are not available in eCargo when performing general searches. For example searching by date range or destination will only return consignments within the past 3 months, regardless of the dates entered. The reason for this is to reduce the impact of large searches on the general performance of the system.
To find a consignment older than 3 months you must enter the consignment number, or at least part of it.
If you do not know the consignment number of job you are looking for there are other ways to find older consignments, these include:
- Finding the consignment via Invoices: Using the Invoice Summary page search for invoices during the relevant date range then export to a spreadsheet to search through the invoice line details.
- Finding the consignment via the Delivery KPI report: Run the Delivery on Time report for the relevant date range then select the Details option and export the results to a spreadsheet.